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Call us on freephone 0800 19 10 100
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The Course
Typical Coaching Interventions
- Developing leadership
- Developing a coaching style of management
- Accelerating the learning from operational activities
- Improving communication skills
- Improving presentation skills
- Developing delegation
- Improving negotiation skills
- Developing the skilled management of conflict
- Managing stress
- Working with potential burnout or derailment
- Mastering time management
- Building an influencing strategy and influencing skills
- Career planning
Pre-Programme
Preparatory work
Before the first workshop each manager will:
- prepare by focusing on ‘The Power of Coaching’. By reading articles (sent electronically) which illustrate the power of using coaching as a management style
- identify and bring 2 current challenges which they will use when being coached by colleagues during the programme
- complete an MBTI profile (Myers Briggs Type Inventory) electronically
Workshop 1 – Core coaching theory and skills
Objectives:
- To understand the definitions and role of coaching in organisations
- To learn some coaching tools and models
- To practice coaching techniques
- To develop great coaching skills
Performance measures
To help you increase your awareness of your coaching skills and abilities you will undertake the following -
- Feedback Forms: Every exercise includes a feedback form to be completed by the coach and the client
- Coaching Action Plan: You will develop a coaching plan at the end of this workshop. This will be based on the feedback you have received from this workshop. A copy will be sent to the training department.

Mid course Assignment
Between workshop 1 and workshop 2, you will deliver a mid course assignment:
- Managers will hold a conference call after one month to follow up on progress
- In a coaching circle of managers, each manager will coach one other manager for two coaching sessions (telephone if appropriate) with feedback based on the coaching action plan. This means that each manager will also be a client with a different manager for two sessions and give feedback to the coach
- Identify at least one member of staff at your work base and apply all the coaching tools from the first workshop in regular coaching sessions together with star feedback. Keep a learning journal of these experiences
- A conference call mid term.
These sessions will be evaluated by a skills and knowledge matrix
Workshop 2 - Practical Coaching
- Applications of coaching
- Skills and competences
Objectives:
- Revise the definitions and role of coaching in the organization
- Practice the skills of the 7 coaching tools and models
- Assess and evaluate the coaching style of other participants in a coaching manner
- Apply the programme knowledge and skills to the organization Leadership Model i.e. coaching for the Leadership Imperatives, Success factors and Competency Dimensions
- Apply the programme learning to a career development session.

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